Troubleshooting¶
GUI freezes¶
The graphical user interface freezes sometimes on remote desktops if the user logs out and logs in again. This is a known issue and might be fixed in future JavaFX versions.
MZmine does not start¶
Maybe the MZmine configuration got corrupted (broke). Delete it and reinstall MZmine. The * .mzmine3.conf* file can be found in the user folder and might be hidden. On Windows, activate " Show hidden items" in the Explorer/View menu.
mzML files not importing¶
An illegal character might exist in the mzML file. When converting the raw data files to mzML, the path of the file is added to the resulting mzML file. The path may contain characters that are not parsed correctly by MZmine.
Solution: Reconvert the file and place the input and output directory to a path with only Roman characters.
Thermo raw files not importing¶
Error message usually contains "No scans found".
Solution: Search for the "mzmine_thermo_raw_parser" folder in the mzmine temp folder and the system temp folder and delete it.
Scans not sorted in retention time dimension¶
This issue often occurs with raw data from Waters instruments. We recommend re-converting the files using the Waters data connect tool.
Scans were recognised as empty¶
This is displayed as a warning and means that some scans did not contain any data. This is not considered as an error. The warning may indicate that a threshold was too high, if conversion was applied. You may consider lowering said threshold. If no thresholding was applied, consider this a false positive.
Zero intensity values in scans¶
0 intensities in scans.
This error occurs when converting files using an old MSConvert version and the "Peak picking" filter being used after the "title maker". This caused the wrong peak picking algorithm to be used and not just adds zero values but also causes falsely recognised m/z values. We highly recommend to re-convert the files with the most recent MSConvert version.
Reporting issues¶
Report issues on the MZmine GitHub, providing all information to reproduce the issue.
This might include
- Input data? provide example file
- ** Batch file** defining processing steps and settings
- attach the log file located in the user folder: mzmine_0_0.log
- Expected behavior
- Issue